A prolific, persistent caller who made more than 7,000 calls to Sussex Police and SECAmb from September 2020 has been sentenced to 39-months in prison.
Roger Jackson, 77, from Horsham, pleaded guilty at a hearing at Lewes Crown Court on Friday, January 27.
He had been continually abusive to emergency service contact officers over the course of two years.
As part of the sentence Jackson will also have a Criminal Behaviour Order (CBO) for 10-years.
Since September 2020, Jackson has wasted more 400-hours of time while speaking with contact officers from Sussex Police and SECAmb.
Force Persistent Caller lead for Sussex Police Sarah-Louise Gliddon said:
“For every genuine caller waiting to speak to us, there may be one of these callers in front of them such as Roger Jackson.
"Jackson has been a persistent caller for a number of years and as such has been given multiple warnings up to his arrest last year owing to the volume of calls he was making to both police and ambulance.
"The volume and the frequency of Jackson's calls impacted the contact centre's ability to provide a service to the public, who genuinely needed police assistance or attendance while he was blocking the line."
By continuing to monitor the most persistent hoax callers has led the force to almost halving the demand being put upon the force contact centre from 16,016 hoax calls being made in 2017 to 8,487 calls being made last year.
Since the work started in 2014 the force has tackled more than 700 individuals making such calls.
Jackson also persistently abused contact handlers from SECAmb, making almost 4,000 calls (3,976) through to 999.
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