EasyJet Cancels 200 Flights Over Half Term

Monday, 30 May 2022 14:34

By Sky News

EasyJet has cancelled 200 flights over half-term after being hit by IT problems on Thursday — and advised customers to check their booking before going to the airport.

An easyJet spokesperson said on Friday:

"We are very sorry for the late notice of some of these cancellations and inconvenience caused for customers booked on these flights, however we believe this is necessary to provide reliable services over this busy period.

"Customers are being informed from today (Friday) and provided with the option to rebook their flight or receive a refund and can apply for compensation in line with regulations."

It advised customers to use its flight tracker to check the status of their booking.

EasyJet customers on social media have already been posting about cancelled flights from multiple locations, both in the UK and Europe.

Ana Finch tweeted "don't even bother coming to the airport, checked our bags, sent us to a gate, said our flight was boarding, then found hundreds of other passengers all being told the flights are cancelled as we were meant to board".

Callum Lake posted:

"@easyjet you've cancelled my flight I'm stuck in Prague, your website isn't working it's not letting me manage my bookings what do you expect me to do?"

Another user, @jxdieb, said her flight had been cancelled two hours before boarding and that she is "stranded in Paris until tomorrow with an autistic child".

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