A major broadband provider said its engineers are trying to fix a fault affecting much of south east England including Sussex today (March 5). Sky Broadband staff have explained a break in a fibre cable has left many customers without service.
UPDATE: South East England & Isle of Wight We understand from our onsite engineers that the problem has been caused by a fibre-cable break. Repair work is underway and we'll provide an update on progress soon. We're sorry for any inconvenience caused. https://t.co/YXZ1fbjB3g
— Sky Help Team (@SkyHelpTeam) March 5, 2020 They haven't said how long repairs will take, which has caused some customers to express their frustration.Sky broadband was supposed to be down midnight to 6am, it went down about 11pm and still isn't up at 11am. I have sooooo much work to do :(
— Chlo (@luxidecker) March 5, 2020 Sky advised customers experiencing problems to check their on-line status pages, and make contact with support staff in the usual way. More Radio is continuously dedicated to providing a quality news service on-air and online, reporting local stories that matter across Sussex. If you enjoyed reading this story, then check out our home page at moreradio.online where you can find the latest from the county, along with features and competitions from our presenters, as well as listening to the station live. You can also sign up to our news alerts to receive updates on new stories. Simply click on the bell at the bottom right of the home page. This will then allow a pop-up which will ask if you would like to receive alerts. Press ‘allow’ and you’re all signed up! You can also follow us on Facebook and on Twitter.
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